Privacy & Security

Caji Privacy Policy – Your Data Is Safe With Us

At Caji, your personal information is our most valued asset. In this Privacy Policy, we clearly outline what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Our Commitment: Caji respects your privacy above all else. We never sell your data and adhere to international data protection standards.

1 Introduction

Caji (https://caji.bet) is a trusted online Sports Betting platform in Bangladesh. We believe that trust is at the heart of every great betting experience — and that trust starts with keeping your data safe.

This Privacy Policy explains how Caji collects your personal information, how it is used, and how securely it is stored. By creating an account or using the platform, you are considered to have agreed to this Privacy Policy.

Who This Policy Applies To: This Privacy Policy applies to all users of Caji's website, mobile app, and any associated services.

We have written this policy in Bengali for your convenience. The English version shall be considered final for all legal matters.

2 What Data We Collect

Caji only collects the information needed to deliver the best possible service and maintain platform security.

Data Type Example Collection Method
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Email, mobile number, address Registration Form
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Usage Data Betting history, login times, browsing patterns Automatically
Device Information IP address, device type, operating system Automatically
Sensitive Information: Caji never collects unnecessary sensitive information such as religious identity, political views, or health data.

3 How Your Data Is Used

Caji uses your data solely for specific, defined purposes. We never use your information for anything beyond what is necessary.

  • Account Management: To create and manage your account, and to verify your login.
  • Service Delivery: To process bets, handle payments, and complete withdrawals.
  • Security Assurance: To prevent fraud, money laundering, and illegal activity.
  • Customer Support: To resolve your issues and answer your questions.
  • Personalized Experience: To show you offers and promotions tailored to your preferences.
  • Legal Obligation: To meet regulatory requirements.
  • Platform Improvement: To analyze user experience and improve our services.
Marketing Communications: We obtain your consent before sending you any promotional messages. You can withdraw that consent at any time from your account settings.

4 Data Sharing & Third Parties

Caji never sells your data. However, limited information may be shared with third parties in specific circumstances.

  • Payment Providers: To process transactions with payment processors like Mobile Pay, Nagad, and Rocket.
  • Identity Verifier: With registered verification agencies as part of the KYC process.
  • Legal Authorities: When required by a legal order or at the request of a regulatory authority.
  • Technology Partners: Cloud and security service providers that support platform operations.

All third parties are bound by strict confidentiality agreements with Caji. They may only use your data for the specific purpose it was shared for — nothing else.

What We Never Do: Selling your personal information to advertisers or data brokers, or sharing it for marketing purposes without your consent.

5 Cookies & Tracking Technologies

Caji uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security verification Deleted at end of session
Functional Cookies Remembering language preferences and UI settings 1 Year
Analytics Cookies Traffic statistics, page performance 6 Months
Preference Cookies Personalized Offers & Content 3 Months

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

6 Data Protection & Security

Caji employs industry-leading security measures to protect your data. Our security infrastructure operates in full compliance with international standards.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Database Encryption: All sensitive data stored on our systems is kept in encrypted form.
  • Two-Factor Authentication: OTP-based two-factor authentication for account access.
  • Regular Audits: Regular security audits are conducted by independent security experts.
  • Restricted Access: Only authorized personnel can access specific data.
  • Data Backup: Regular encrypted backups are stored on secure servers.
In the Event of a Security Breach: In the event of a data breach, Caji will notify affected users within 72 hours and take immediate steps to resolve the issue.

To keep your account secure, never share your password or OTP with anyone. No Caji employee will ever ask for your password.

7 Your Rights

Under Caji's Privacy Policy, you hold several important rights regarding your personal data. We fully respect and uphold each of those rights.

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data once certain conditions are met.

Right to Restrict Processing

You can object to your data being used for specific purposes.

Data Portability

You may download your data in a structured format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise your rights: Any request to exercise your rights support@caji.bet. We will respond within 30 business days.

8 Children's Privacy

Caji is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory during registration.

Protection of Minors: If a parent or guardian suspects their child has created an account on Caji, please support@caji.betto reach us. We will take immediate action.

9 Policy Changes

Caji reserves the right to update this Privacy Policy as needed. In the event of any changes:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • At least 7 days' notice will be given before any major changes take effect.

We recommend visiting this page regularly to stay up to date.

10 Contact Us

If you have any questions or concerns about our Privacy Policy, please get in touch:

We typically respond within 24 hours. For urgent privacy matters, we aim to resolve them within 72 hours.

How Your Data Is Kept Safe at Caji

Our Privacy Policy isn't just words on paper — it's enforced at every layer of our technology.

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End-to-End Encryption

Every data transfer on your account is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your information.

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No Sale of Data

Caji never sells your personal information to advertisers or data brokers. Your data is used solely to serve you.

KYC Verification

Your identity is verified solely for your protection — it keeps your account safe from fraud and misuse.

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Regular Security Audits

Caji's security systems are regularly audited by independent expert teams. Any vulnerabilities identified are addressed promptly.

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Two-Factor Authentication

OTP-based two-factor authentication completely blocks unauthorized access to your account. Your phone number serves as your second layer of security.

Fast Issue Resolution

In the event of a privacy breach, affected users are notified within 72 hours and corrective action is taken immediately.

Safe & Trusted

Your Privacy Is Protected — Play with Confidence

Your information is safe with Caji. Review our Privacy Policy with confidence, register today, and enjoy the best Sports Betting experience in Bangladesh.

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